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Personal & Professional Accountability
Course Overview
Course Overview (1:42)
Pre-Course Knowledge Check
Defining Accountability
What is Accountability?
The Era of Distrust
Lessons Learned
Section Summary
Knowledge Check #1
Creating an Accountable Organization
The Accountability Cycle
The Building Blocks
Case Study: "Henry Harris & Comic Clowns"
Accountability. It Starts with Me.
Section Summary
Knowledge Check #2
Setting Goals & Expectations
Tips and Tricks
Top Ten Ways to Create and Share Ownership
Section Summary
Knowledge Check #3
Delegating the Right Way
Understanding Delegation
Monitoring Delegation
Section Summary
Knowledge Check #4
Offering Feedback the Right Way
The Ingredients of Good Feedback
Section Summary
Knowledge Check #5
Toolbox for Supervisors & Managers
Identifying Learning Opportunities
Section Summary
Personal Action Plan
Your Action Plan
Post-Course Knowledge Check
Accountability. It Starts with Me.
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