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Problem Solving & Decision Making
Course Overview
Course Overview (1:34)
Pre-Course Knowledge Check
Module 1: Introduction to Problem Solving & Decision Making
Module #1 Overview (1:45)
Understanding Problem Solving
Decision Making Fundamentals
Connecting Problem Solving and Decision Making
Knowledge Check #1
Module 2: The Problem Solving Process
Module #2 Overview (1:41)
Identifying and Defining Problems
Generating Solutions
Implementing and Testing Solutions
Knowledge Check #2
Module 3: Decision Making Frameworks
Module #3 Overview (1:44)
Rational Decision Making
Intuitive and Emotional Decision Making
Decision-Making Biases and Pitfalls
Knowledge Check #3
Module 4: Collaborative Problem Solving
Module #4 Overview (1:56)
Working with Teams on Problem Solving
Conflict Resolution in Teams
Building Consensus
Knowledge Check #4
Module 5: Creative Problem Solving
Module #5 Overview (1:53)
The Creative Process in Problem Solving
Overcoming Mental Blocks and Barriers
Using Design Thinking in Problem Solving
Knowledge Check #5
Module 6: Evaluating and Following Up on Decisions
Module #6 Overview (1:45)
Evaluating Decision Outcomes
Adapting and Adjusting Based on Results
The Role of Feedback in Decision Making
Knowledge Check #6
Module 7: Avoiding Common Decision-Making Mistakes
Module #7 Overview (1:54)
Common Mistakes in Problem Solving
Decision-Making Errors to Avoid
Learning from Mistakes
Knowledge Check #7
Personal Action Plan
Your Action Plan (2:06)
Post-Course Knowledge Check
The Role of Feedback in Decision Making
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