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Emotional Intelligence
Course Overview
Course Overview (2:01)
Pre-Course Knowledge Check
History of Emotional Intelligence
History of EI
Section Summary
Knowledge Check #1
Emotional Intelligence Defined
Definitions and Thoughts
Section Summary
Knowledge Check #2
EI Blueprint
The Emotional Intelligence Blueprint
Section Summary
Knowledge Check #3
Optimism
What is Optimism?
ABC’s of Optimism
Pessimism vs. Optimism
Adversities
Section Summary
Knowledge Check #4
Validating Emotions in Others
The VALUE Technique
The SOLER Technique
Communication Tips
Section Summary
Knowledge Check #5
Understanding Emotions
The Seven Human Emotions
Positives and Negatives
The Emotional Map
Section Summary
Knowledge Check #6
Setting Your Personal Vision
Defining Your Principles
Post-Course Knowledge Check
Knowledge Check #6
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