Autoplay
Autocomplete
Previous Lesson
Complete and Continue
Communication
Course Overview
Course Overview (1:47)
Pre-Course Knowledge Check
Module 1: Foundations of Strategic Communication
Module #1 Overview (1:47)
Understanding Communication
Identifying Communication Problems
The Power of Non-Verbal Communication
Knowledge Check #1
Module 2: Developing Effective Listening Skills
Module #2 Overview (1:40)
The Importance of Effective Listening
Empathy in Listening
Overcoming Listening Barriers
Knowledge Check #2
Module 3: Asking the Right Questions
Module #3 Overview (1:42)
The Power of Questions
Probing and Clarifying Questions
Building Rapport through Questions
Knowledge Check #3
Module 4: Mastering Presentation Skills
Module #4 Overview (1:37)
Preparing for Powerful Presentations
Engaging Your Audience
Handling Questions and Feedback
Knowledge Check #4
Module 5: Navigating Difficult Conversations
Module #5 Overview (1:41)
Managing Emotions in Conversations
Conflict Resolution Strategies
Delivering Tough Messages
Knowledge Check #5
Module 6: The Art of Negotiation
Module #6 Overview (1:32)
Key Principles of Negotiation
Strategies for Win-Win Negotiations
Handling Negotiation Pitfalls
Knowledge Check #6
Module 7: Assertiveness and Influence
Module #7 Overview (1:35)
Developing Assertiveness
Influencing Others Effectively
Balancing Assertiveness with Empathy
Knowledge Check #7
Personal Action Plan
Your Action Plan (2:00)
Post-Course Knowledge Check
Managing Emotions in Conversations
Lesson content locked
If you're already enrolled,
you'll need to login
.
Enroll in Course to Unlock