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Emotional Intelligence
Course Overview
Course Overview (1:43)
Pre-Course Knowledge Check
Module 1: Introduction to Emotional Intelligence
Module #1 Overview (1:45)
What is Emotional Intelligence?
The Connection Between Emotional Health and Physical Health
The Role of EI in the Workplace
Knowledge Check #1
Module 2: Self-Awareness
Module #2 Overview (1:34)
Understanding Your Emotions
The Importance of Self-Awareness in EI
Tools for Enhancing Self-Awareness
Knowledge Check #2
Module 3: Self-Regulation
Module #3 Overview (1:42)
What is Self-Regulation?
Techniques for Managing Stress and Emotions
Maintaining Emotional Control in Challenging Situations
Knowledge Check #3
Module 4: Empathy
Module #4 Overview (1:57)
The Power of Empathy
Understanding Other People’s Emotions
Empathy in the Workplace
Knowledge Check #4
Module 5: Creating a Personal Vision Statement
Module #5 Overview (1:52)
The Purpose of a Personal Vision Statement
Identifying Core Values
Writing and Refining Your Personal Vision Statement
Knowledge Check #5
Module 6: Optimism vs. Pessimism
Module #6 Overview (1:51)
The Impact of Optimism on Emotional Intelligence
Pessimism and Its Effects on EI
Balancing Optimism and Realism
Knowledge Check #6
Module 7: Validating Emotions in Others
Module #7 Overview (1:58)
The Importance of Validation in Relationships
Techniques for Validating Others' Emotions
The Role of Validation in Conflict Resolution
Knowledge Check #7
Personal Action Plan
Your Action Plan (1:54)
Post-Course Knowledge Check
Maintaining Emotional Control in Challenging Situations
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