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CX260™
Welcome to CX260™!
CX260™ Overview (1:37)
CX260™: Strategic Communication Overview and Lesson 1
C1 Strategic Communication Overview (1:40)
C1W1L1 What are Your Relationship Building Skills? (3:01)
CX260™: Strategic Communication Lesson 2
C1W1L2 What do You Sound Like… to Others? (4:12)
CX260™: Strategic Communication Lesson 3
C1W1L3 Do You Question Your Competence? (2:14)
CX260™: Strategic Communication Lesson 4
C1W1L4 Developing Our Confidence (4:35)
CX260™: Knowledge Check 1
Knowledge Check 1
CX260™: Strategic Communication Lesson 5
C1W2L5 Defining a Skilled Communicator (5:09)
CX260™: Strategic Communication Lesson 6
C1W2L6 Barriers to Effective Communication (6:14)
CX260™: Strategic Communication Lesson 7
C1W2L7 Being Mindful (5:25)
CX260™: Strategic Communication Lesson 8
C1W2L8 Asking Good Questions (4:34)
CX260™: Knowledge Check 2
Knowledge Check 2
CX260™: Strategic Communication Lesson 9
C1W3L9 Probing Questions (7:44)
CX260™: Strategic Communication Lesson 10
C1W3L10 Listening Skills (6:16)
CX260™: Strategic Communication Lesson 11
C1W3L11 How Do You Rate Your Listening Ability? (3:53)
CX260™: Strategic Communication Lesson 12
C1W3L12 Active & Meaningful Listening Skills (9:06)
CX260™: Knowledge Check 3
Knowledge Check 3
CX260™: Strategic Communication Lesson 13
C1W4L13 Body Language & Communication Styles (9:03)
CX260™: Strategic Communication Lesson 14
C1W4L14 Communication Dichotomies in Theory (4:45)
CX260™: Strategic Communication Lesson 15
C1W4L15 Communication Dichotomies in Action (4:07)
CX260™: Strategic Communication Lesson 16
C1W4L16 Creating a Positive Self-Image (4:52)
CX260™: Knowledge Check 4
Knowledge Check 4
CX260™: Strategic Communication Lesson 17
C1W5L17 Self Evaluation (4:17)
CX260™: Strategic Communication Lesson 18
C1W5L18 Communication Techniques for the Workplace (4:08)
CX260™: Strategic Communication Lesson 19
C1W5L19 Delivering Your Message (3:34)
CX260™: Strategic Communication Lesson 20
C1W5L20 Assertiveness vs. Aggression (5:59)
CX260™: Knowledge Check 5
Knowledge Check 5
CX260™: Individual & Team Accountability Lesson 21
C2W6L21 Course Overview & What is Accountability (5:15)
CX260™: Individual & Team Accountability Lesson 22
C2W6L22 The Era of Distrust (4:49)
CX260™: Individual & Team Accountability Lesson 23
C2W6L23 Where We Are Today (2:54)
CX260™: Individual & Team Accountability Lesson 24
C2W6L24 Lessons Learned (2:44)
CX260™: Knowledge Check 6
Knowledge Check #6
CX260™: Individual & Team Accountability Lesson 25
C2W7L25 The Accountability Cycle (2:22)
CX260™: Individual & Team Accountability Lesson 26
C2W7L26 Accountability Building Blocks (2:24)
CX260™: Individual & Team Accountability Lesson 27
C2W7L27 Case Study: Henry Harris & Comic Clowns (2:30)
CX260™: Individual & Team Accountability Lesson 28
C2W7L28 Accountability Starts with Me (4:23)
CX260™: Knowledge Check 7
Knowledge Check 7
CX260™: Individual & Team Accountability Lesson 29
C2W8L29 Tips & Tricks (4:08)
CX260™: Individual & Team Accountability Lesson 30
C2W8L30 Top 10 Ways to Create & Share Ownership (5:01)
CX260™: Individual & Team Accountability Lesson 31
C2W8L31 Understanding Delegation (5:10)
CX260™: Individual & Team Accountability Lesson 32
C2W8L32 Monitoring Delegation (3:59)
CX260™: Knowledge Check 8
Knowledge Check 8
CX260™: Individual & Team Accountability Lesson 33
C2W9L33 Ingredients of Good Feedback (4:36)
CX260™: Strategic Communication Lesson 34
C2W9L34 Identifying Learning Opportunities (1:54)
CX260™: Individual & Team Accountability Lesson 35
C2W9L35 Ethical Behavior & Accountability (3:04)
CX260™: Individual & Team Accountability Lesson 36
C2W9L36 Leadership & Accountability (5:02)
CX260™: Knowledge Check 9
Knowledge Check 9
CX260™: Individual & Team Accountability Lesson 37
C2W10L37 Decision Making & Accountability: The Inseparable Link in Leadership (4:14)
CX260™: Individual & Team Accountability Lesson 38
C2W10L38 Conflict Resolution in Accountable Organizations: Fostering Harmony & Productivity (4:54)
CX260™: Individual & Team Accountability Lesson 39
C2W10L39 Cultural Competence & Accountability: Building Bridges in a Diverse World (5:21)
CX260™: Individual & Team Accountability Lesson 40
C2W10L40 Fostering a Growth Mindset of Accountability (4:45)
CX260™: Knowledge Check 10
Knowledge Check 10
CX260™: Critical Thinking Lesson 41
C3W11L41 Course Overview & Defining Critical Thinking (2:20)
CX260™: Critical Thinking Lesson 42
C3W11L42 Common Critical Thinking Styles (plus "Making Connections") (2:09)
CX260™: Critical Thinking Lesson 43
C3W11L43 Left, Right and Whole Brain Thinking (2:49)
CX260™: Critical Thinking Lesson 44
C3W11L44 Getting Over the Barriers (3:29)
CX260™: Knowledge Check 11
Knowledge Check 11
CX260™: Critical Thinking Lesson 45
C3W12L45 The Critical Thinking Model (2:37)
CX260™: Critical Thinking Lesson 46
C3W12L46 The Standards of Critical Thinking (2:59)
CX260™: Critical Thinking Lesson 47
C3W12L47 Identifying the Issues (3:10)
CX260™: Critical Thinking Lesson 48
C3W12L48 Identifying the Arguments (2:47)
CX260™: Knowledge Check 12
Knowledge Check 12
CX260™: Critical Thinking Lesson 49
C3W13L49 Clarifying the Issues and Arguments (3:02)
CX260™: Critical Thinking Lesson 50
C3W13L50 Establishing Context (1:45)
CX260™: Critical Thinking Lesson 51
C3W13L51 Checking Credibility and Consistency (2:56)
CX260™: Critical Thinking Lesson 52
C3W13L52 Evaluating Context (2:04)
CX260™: Knowledge Check 13
Knowledge Check 13
CX260™: Critical Thinking Lesson 53
C3W14L53 Asking Questions (3:18)
CX260™: Critical Thinking Lesson 54
C3W14L54 Probing Techniques (3:12)
CX260™: Critical Thinking Lesson 55
C3W14L55 Active Listening Skills (2:26)
CX260™: Critical Thinking Lesson 56
C3W14L56 Defining Explanations (2:14)
CX260™: Knowledge Check 14
Knowledge Check 14
CX260™: Critical Thinking Lesson 57
C3W15L57 Steps to Building an Explanation (3:22)
CX260™: Critical Thinking Lesson 58
C3W15L58 Dealing with Assumptions & Identifying Learning Opportunities (3:15)
CX260™: Critical Thinking Lesson 59
C3W15L59 Techniques for Thinking Creatively (3:20)
CX260™: Critical Thinking Lesson 60
C3W15L60 DeBono's Thinking Hats (2:23)
CX260™: Knowledge Check 15
Knowledge Check 15
CX260™: Emotional Intelligence Lesson 61
C4W16L61 (3:35)
CX260™: Emotional Intelligence Lesson 62
C4W16L62 (3:05)
CX260™: Emotional Intelligence Lesson 63
C4W16L63 (3:09)
CX260™: Emotional Intelligence Lesson 64
C4W16L64 (3:39)
CX260™: Knowledge Check 16
Knowledge Check 16
CX260™: Emotional Intelligence Lesson 65
C4W17L65 (2:56)
CX260™: Emotional Intelligence Lesson 66
C4W17L66 (3:07)
CX260™: Emotional Intelligence Lesson 67
C4W17L67 (3:01)
C3W11L42 Common Critical Thinking Styles (plus "Making Connections")
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