Integrity is the foundation of trust and credibility in the workplace. This course helps professionals understand the importance of ethical behavior, accountability, and consistent decision-making. Participants will explore practical ways to align actions with organizational values, recognize and address ethical dilemmas, and foster a culture of honesty and responsibility that strengthens team and organizational success.

Unresolved conflict can disrupt teamwork and productivity. This course provides professionals with practical strategies to manage and resolve workplace conflicts constructively. Participants will learn techniques for identifying underlying issues, navigating difficult conversations, and fostering mutual understanding. By building these skills, employees can strengthen collaboration, reduce tension, and contribute to a healthier and more effective workplace culture.

Peer mediation empowers employees to resolve workplace conflicts collaboratively and constructively. This course equips professionals with the skills to serve as neutral mediators, facilitate open dialogue, and guide colleagues toward mutually beneficial solutions. Participants will learn conflict resolution techniques, communication strategies, and mediation processes that strengthen workplace relationships, reduce tension, and support a positive organizational culture.